This Privacy Policy explains how 32jl Casino collects, uses, stores, and protects the personal data of its users in compliance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines.
Last updated: 1 June 2026 | Effective: 1 June 2026
Your Privacy Matters to 32jl. This Privacy Policy ("Policy") describes the personal information practices of 32jl Casino ("32jl," "we," "us," "our") with respect to information collected from users ("Player," "User," "you") of the 32jl Casino platform accessible at 32jl.vip. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein.
32jl Casino is the personal information controller responsible for your data collected through the 32jl.vip platform. We operate under applicable PAGCOR regulations governing online gaming in the Philippines and in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations.
For all data privacy inquiries, our Data Protection Officer ("DPO") can be reached via live chat or at the email address listed in Section 15 of this Policy.
32jl collects the following categories of personal data:
2.1 Identity Data: Full legal name, date of birth, nationality, and copies of government-issued Philippine identification documents (passport, SSS, PhilHealth, UMID, driver's license) submitted during KYC verification.
2.2 Contact Data: Philippine mobile number (Globe, Smart, or DITO), email address, and residential address.
2.3 Account Data: Username, account registration date, login history, session timestamps, IP addresses, and device identifiers associated with Platform access.
2.4 Financial Data: GCash account number or mobile number, PayMaya account details, bank account numbers and bank names (BPI, BDO, Metrobank) used for deposit and withdrawal transactions. 32jl does not store complete credit card numbers and does not currently accept credit card payments.
2.5 Transaction Data: Complete records of all deposits, withdrawals, bet histories, game outcomes, bonus credits, and balance adjustments associated with your Account.
2.6 Technical Data: Browser type, operating system, device model, screen resolution, referring URLs, and aggregated usage analytics data collected through first-party analytics tools.
2.7 Communications Data: Records of your interactions with 32jl Customer Support, including live chat transcripts, email correspondence, and support ticket histories.
2.8 Responsible Gaming Data: Where applicable, records of self-imposed deposit limits, loss limits, cooling-off periods, and self-exclusion requests made through Account Settings.
32jl collects personal data through the following means:
32jl processes your personal data on the following legal bases under the Data Privacy Act of 2012:
32jl uses your personal data for the following purposes:
6.1 32jl does not sell your personal data. 32jl does not sell, rent, or trade your personal information to third parties for their own marketing purposes.
6.2 Service Providers. 32jl shares personal data with carefully selected third-party service providers engaged to support Platform operations, including payment processors (GCash/PayMaya integrations, bank gateways), KYC/identity verification providers, customer support software providers, and cloud infrastructure providers. All such providers are contractually bound to process data only as instructed by 32jl and in compliance with applicable data protection law.
6.3 Regulatory Disclosure. 32jl may disclose personal data to PAGCOR, the National Privacy Commission (NPC), AMLC, law enforcement agencies, and other competent Philippine authorities where required by law, court order, or valid regulatory direction. 32jl will notify affected Users of such disclosures to the extent permitted by law.
6.4 Business Transfers. In the event of a merger, acquisition, or sale of substantially all of 32jl's assets, personal data held by 32jl may be transferred to the acquiring entity, subject to equivalent data protection obligations.
6.5 Aggregate Data. 32jl may share aggregated, anonymized, non-personally identifiable data with third parties for industry research, regulatory reporting, and Platform analytics purposes. Such data cannot be used to identify individual Users.
32jl retains personal data for as long as your Account remains active and for a period thereafter as required by law or legitimate business necessity:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.
32jl implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While 32jl takes data security seriously, no internet-based system is completely immune to security risks. Users are encouraged to use strong, unique passwords and to enable two-factor authentication on their 32jl Account to minimize exposure.
32jl uses first-party cookies and similar browser storage technologies to support Platform functionality and improve the User experience. 32jl does not use third-party advertising cookies or behavioral tracking cookies from ad networks.
9.1 Essential Cookies: Strictly necessary for Platform operation, including maintaining your login session and security tokens. These cannot be disabled without impairing Platform functionality.
9.2 Functional Cookies: Used to remember your preferences, such as language settings and display options, to personalize your Platform experience.
9.3 Analytics Cookies: First-party analytics cookies used to understand aggregate usage patterns — pages visited, session duration, and feature engagement — to improve Platform design. This data is not shared with external analytics providers.
You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from logging in or using core Platform features.
Under the Data Privacy Act of 2012 and its Implementing Rules, you have the following rights with respect to your personal data held by 32jl:
To exercise any of these rights, contact 32jl's Data Protection Officer via live chat or email as described in Section 15. We will respond to verified requests within fifteen (15) business days.
The 32jl Casino Platform is strictly restricted to individuals who are twenty-one (21) years of age or older, in accordance with PAGCOR regulations. 32jl does not knowingly collect personal data from individuals under 21 years of age. If 32jl becomes aware that an Account has been created by or on behalf of a person under 21, the Account will be immediately closed, all data associated with the Account will be securely deleted, and any funds will be returned to the registered payment method.
If you are a parent or guardian and believe that a person under 21 in your household has registered an Account on the 32jl Platform, please contact 32jl Customer Support via live chat immediately.
The 32jl Platform integrates with third-party services including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game content providers, and identity verification services. These third parties process your data as data processors under 32jl's instruction and are contractually bound to comply with applicable data protection obligations.
32jl does not control, and is not responsible for, the privacy practices of third-party platforms or services that are not part of the 32jl Platform. This Policy applies exclusively to data collected through 32jl.vip and 32jl's own services.
Some of 32jl's service providers and game content providers may operate data centers or processing facilities outside the Philippines. Where personal data is transferred internationally, 32jl ensures that appropriate safeguards are in place — including data processing agreements incorporating equivalent data protection standards — consistent with the requirements of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.
32jl may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, or 32jl's data processing practices. Material changes will be communicated to registered Users via the mobile number or email address on file at least fourteen (14) days before the effective date of the change. The "Last updated" date at the top of this Policy will always reflect the most recent revision. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data held by 32jl, please contact our Data Protection Officer through the following channels:
32jl's Data Protection Officer will respond to verified data privacy requests within fifteen (15) Philippine business days.
32jl's data practices comply with Republic Act No. 10173 (Data Privacy Act of 2012) and all NPC Implementing Rules. Your personal information is processed lawfully and transparently.
32jl does not sell, rent, or trade your personal data to third parties for marketing. Your information is used only to deliver and improve the 32jl Casino service and to meet legal obligations.
All data transmitted between your device and the 32jl Platform is encrypted using TLS. Sensitive data at rest — including your KYC documents and financial details — is encrypted in 32jl's systems.
You may access, correct, or request deletion of your 32jl personal data at any time. Data privacy requests are handled by 32jl's dedicated DPO team within 15 Philippine business days.
Financial transaction records and identity data are retained and reported in accordance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act — no more, no less.
Data privacy questions and requests can be submitted to 32jl's DPO via 24/7 live chat. Filipino-speaking agents are available and understand the local regulatory context.
32jl protects your personal information under the Data Privacy Act of 2012. Register once, play across 1,000+ games, withdraw via GCash in minutes. Must be 21+ to play.